PACKAGING
All items are carefully handmade and packaged at our workshop to avoid any form of damage. We ensure the delicate items are packed safely with high quality bubble sheets to secure the package. Our products are wrapped and sealed to ensure that you receive your order in safe and secure condition. If you find any kind of discrepancies, or if the package upon delivery looks tampered with or damaged, please do not accept the package and immediately email our Customer Service at customercare@bombaymill.com (Monday - Saturday 10 AM to 6 PM).
DELIVERY TIME & TRACKING INFORMATION
Please allow us up to 7-10 business days for processing the order from the day you receive the order confirmation. Our delivery partners will attempt to deliver the package thrice before it is returned back to us. For re-shipping the missed package, the charges will be borne by the customer. Please provide your complete and accurate address including zip code, email address, mobile number and alternate contact number in the delivery address as it will help in making a hasslefree delivery.
An email will be sent to you after the order is shipped, for a complete update of our delivery. For further assistance, please contact our Customer Service at customercare@bombaymill.com (Monday - Saturday 10 AM to 6 PM). We will revert back to you in 2-3 business days.